The PPP - Objection Handling

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‘Objection handling’ – a term that may strike dread within advisers! Ok maybe not dread for an experienced adviser who has pretty much heard it all, but for people stepping into the protection space this can be quite nerve wracking.

Roy McLoughlin is back, hosting alongside Kathryn to discuss the common objections that he hears within the pensions space, and how these seem to mirror objections to protection insurance too.

The key takeaways:

Common objections are, “I’m too young”, “It’s too expensive”, “It won’t happen to me”.
The average cost of an income protection policy is £1 a day.
You need to tailor your advice recommendation to match what the client cares about and there is a fine balance between disturbance and scaremongering.

Next time, Kathryn is joined once more with Matt Rann for his first outing of Season 4. Chatting about accessing insurance when you are transgender. Having just had PRIDE month, it feels like now is a good time to dispel some myths around service and potential terms of insurance.

Remember, if you are listening to this as part of your work, you can claim a CPD certificate on our website, thanks to our sponsors Octo Members.

If you want to know more about how to arrange protection insurance, take a look at Kathryn’s brand-new Protection Insurance in Practice course here.

To listen to the podcast in full click here.

Categories: Practical Protection Podcast

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